Nebulum Help Center

Step-by-step guides to Nebulum, from your first upload to a fully planned content calendar.

Getting started

Your first session, the dashboard, and finding your way around.

Your first stepsYou're in — get oriented with the welcome tour, work through the Getting started checklist, and know where your plan lives.
The dashboard at a glanceWhat lives on your dashboard home — shortcut cards, the Getting started checklist, and your activity charts.

Upload videos, edit and clip them, and generate posts, images, and songs with AI.

Organize your Studio libraryFind everything you've made in one place — filter by type, search and sort, act on items from the row menu, group videos into folders, and rescue deleted work from the Trash.
Upload your videosAdd one video or a whole batch to your library — Nebulum stores them instantly and quietly generates subtitles, a social-ready caption and a thumbnail for each one.
Edit & clip videosOpen the built-in editor to trim and split clips, add styled text, mix in music, burn in auto-captions, and export finished copies in up to five social sizes.
Generate content with AILet AI create images and song lyrics from a short prompt, write text posts yourself, and see exactly what each generation costs before you click.

Connect your accounts, turn content into posts, schedule them, and keep hashtags reusable.

Connect your social accountsLink Facebook, Instagram, TikTok, YouTube, Threads, and X once so Nebulum can post for you — and fix or remove connections later.
Post to your socialsTurn any library item into a social post — pick your accounts, write one caption for every platform, add hashtags, and post now or schedule it.
Schedule & manage postsEverything you've queued lives on the My Posts page — switch between List and Calendar views, filter, edit or cancel posts, and rescue failed ones.
Reusable hashtag setsSave your go-to hashtags as named sets and drop them into any caption with one click.

Brand HQ (your brand, strategy, plan and calendar), your NebLink page, fans, and email.

Brand HQ: your brand bookBrand HQ takes your brand from who you are to what you post, in four tabs. It starts on Brand, where Nebulum writes your brand book with you and keeps it current.
Brand HQ: your strategy and formatsStrategy says what you're working toward, who it's for and how often you post. It ranks the formats that fit your brand and shows what's working.
Brand HQ: plan in batchesSay how many concepts and where you shoot. Nebulum writes them in one go, each with its brief, grouped by shoot; you approve them, then date them in the Calendar.
Brand HQ: shoot, edit and postThe Calendar dates the concepts you approve, turns them into shoots, steps and posts, shows who has each step, and hands each finished piece to Posts.
Brand HQ: the assistant and AutomationAsk the assistant to change what's in front of you, give it photos and files to learn from, and choose what Nebulum may do on its own.
NebLink & your fansBuild your link-in-bio page with a QR code, switch on email capture, and grow a fan list you own — searchable, importable, and exportable anytime.

Run more than one brand, invite teammates, pay for the brands you work with, and approve posts.

Run more than one brandSwitch between brands, create one, see how many your plan allows, and make a brand your default, hand it over or leave it.
Work with teammatesInvite people to a brand and choose what they can do, answer invites and access requests, pay for someone else's brand, and approve posts before they go out.

Plans, credits, and account settings.

Plans & billingSee your current plan, compare and switch plans through Stripe checkout, cancel or resume, and find your invoices.
Credits explainedWhat credits are, where to see what each action costs, where to check your balance and spending history, and what to do when you run out.
Account settings & securityUpdate your profile and photo, change your password, switch light or dark mode, contact the team, and delete your account.